Posted by: mobilitycloud | September 22, 2012

Great Good News/Bad News Article posted by Regina Phelps describing the latest stumble by RIM and how Apple amazingly takes advantage of this incident on the day iPhone 5 is introduced. Must be devine intervention from the late Steve Jobs, who is humorously featured in the cartoon clip in the article. Sorry RIM, you stubbed your toe once again which caused CIO’s to start looking elsewhere years ago and now this latest incident may put you on life-support if you hadn’t been already, so thanks for helping the BYOD cause once again!

Business Continuity Planning & Emergency Management

RIM’s U.K. branch acknowledged the problem in a short message on Twitter early Friday morning. “Some users in Europe, Middle East & Africa are experiencing issues with their BlackBerry service,” the company wrote. “We are investigating and apologize for any inconvenience.”

Just a few hours later, the company said it had fixed the problem, and apologized for the inconvenience to customers. There was no word from the company on what caused the problem or how many users had been affected. It doesn’t appear that BlackBerry users outside the three regions mentioned in the company’s Twitter note have been affected.

Almost exactly a year ago, RIM suffered the worst system failure in company history, after traffic-directing hardware at one of its European servers failed. The outage lasted several days, affected tens of millions of users and gave the company a public relations black eye.

This time, however, the company appears to…

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