I’m going to be co-presenting with 3 other Boca Chamber Members on October 4th at the Chamber titled “Cybersecurity, What You Need to Know”. This will be a non-technical presentation and discussion on what we need to do within our community to help insure that we protect ourselves in this somewhat dangerous new world. 

We are going to be covering a variety of topics related to Cybercrime, Ransomware, Scams, Identify Theft, Cyber Insurance as well as many others by our esteemed panel below: 

Glen Benjamin,, Business Alliance Manager – Cybersecurity, Data Backup/Recovery,

Yvonne Graber, Community Computer Hospital Owner – Don’t be a Victim of “All of a Sudden”,

Nat Steinart, Nat Steinart Associates, LLC – Cyber Insurance, Protecting Your Assets,

Rita Pinder Independent Associate, Regional Manager, LegalShield/IDShield – Preventing Identity Theft,

We are looking to reach Boca Chamber members but certainly welcome others who wish to attend and also want to Thank The Chamber for providing us their facility to have this discussion with the details below:

Venue:  Cybersecurity, Prepare, Protect, Defend!

             Boca Raton Chamber of Commerce             

            1800 N. Dixie Hwy., Boca Raton, FL

            Wednesday, October 4, 2017

            10:00am – 11:30am (Registration (Registration 9:45am)

            Light refreshments provided 

Seating is limited, please RSVP Today at:

We look forward to seeing you all on October 4th at the Boca Chamber!


Let’s see we have had 2 catastrophic Hurricanes, Harvey and Irma, hit the US Mainland with devastating results, leaving nearly $300B worth of damage in its wake, plus losing countless lives in the Caribbean and US, most likely the most costly month in terms of losses in history. Plus as I write this blog, we have Hurricane Jose shifting worse than a drunken sailor, going here, going there, reversing its path worse than a politician and will likely head up the coast and cause issues in the Northeast.  Then lingering in the tropics we have Tropical Storm that was just upgraded to a Hurricane, Maria, hitting the Leeward Islands similar to what Irma did just over a week ago. For those of you who think, “Wow that’s enough weather for me to deal with”, there is Lee, who likely won’t impact our shores, but we can never be too safe nowadays.

If that wasn’t enough to scare us to turn our homes into shelters, we hear about Cyberterrorism virtually everyday with the largest breaches including HBO which has been held hostage by a group demanding about $6M in Ransomware, which HBO has declined so the Hackers released information about scripts for “Game of Thrones” along with highly confidential emails from executives, none of which portrayed HBO in a positive light. On top of this, a hospital in the Buffalo area, Erie County Medical Center, refused to pay a $30K Ransomware attempt, so instead they went to manual record keeping for 6 weeks and has since spent about $10M to fortify its network.

What is now being called the largest hack in recent history, is what occurred at Equifax, which they claim this impacted 143M Consumers which included names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. In addition, credit card numbers for approximately 209,000 U.S. consumers, and certain dispute documents with personal identifying information for approximately 182,000 U.S. consumers, were accessed. The sad part is that we may never know the exact impact of this breach as our information is already floating around on the Internet so there is no exact way to pinpoint where this information came from. To find out if your information was exposed by this breach, you can go to to submit and see if your personal information may have been impacted like your’s truly was and received free credit reporting from Equifax.

To put this in a clearer light according to a recent USA Today article, “There’s been more than 825 million personal records exposed from data breaches in the 10-year period ending in 2016, according to the Identity Theft Resource Center. More than 6,400 breaches occurred in that period. Last year there was a record 15.4 million U.S. victims of identity fraud, according to the 2017 Identity Fraud Study released by Javelin Strategy & Research. Losses attributed to identify theft totaled $16 billion in 2016, Javelin reported.”

By now you are asking why I’m bringing both of these topics up is due to the fact that I work for a Data Center,, whose role is to help companies manage their mission-critical data and have seen clients cascade upon us as Irma approached as well as when the Hurricane Warnings were lifted and continued to contact us about getting their infrastructure inside of our facilities, which in the grand scheme of things was the right thing to do. We have also seen companies contact us regarding Cybersecurity and what can be put in place to protect their data from the “Bad Guys”, who are out there snooping and trying to steal their data.

From my perspective, this seems to be a mostly reactionary response to what we are all seeing, reading or hearing on the Internet, Social Media or on Broadcast Media. My concern is that these conversations need to be held way in advance of an issue occurring and needs to be included in a well thought out Business Continuity Plan so that all incidents have sections in the plan that specify what action(s) need to be taken, who is the owner and what the next steps are. We have all heard the phase “If you fail to plan, you plan to fail” more times than we care to admit and BCP or Disaster Recovery Plans are no exception.

These type of projects also need to start at the highest levels of any organization so that there is support down to operational levels with Key Stakeholders clearly identified and lines of communications are opened so entire teams can collaborate and create solutions that positively impact the company in case of an incident.

In summary if you are looking to protect your assets including your home, your business and your data/digital assets, we need to become much more proactive and not wait for incidents to occur. The “New Normal” says that we must be hyper-vigilant and keenly aware of our surroundings and if something doesn’t seem right in terms of interaction requests, then decline them to insure your safety.

For those organizations looking for help in either Business Continuity/Disaster Recovery or for solutions on Cybersecurity, please don’t hesitate to contact me at or via Twitter or Skype at @glenbenjamin. Thanks, Glen










Posted by: mobilitycloud | September 8, 2017

Mother Nature Fights Back!

3 Hurricanes

As I write this Blog early Friday morning, it is astonishing to see these unprecedented and simultaneous weather activities going on here in the southern end of the Northern Hemisphere with three different hurricanes, Jose, Katia and of course the one that is capturing the attention of Florida and the Southeast, Irma. On top of this, Mexico just experienced an equally devastating event, an Earthquake in 8.1 range which impacted thousands off their Southern Coast. Let’s also not forget what just occurred just two weeks ago, another massive storm, Hurricane Harvey, which flooded Houston and surrounding areas plus Louisiana by dumping over 50 inches of rain over many areas.

I don’t know exactly what we did to make Mother Nature as angry (yes this is a veiled reference to the Mother Nature Commercials from years ago, here is one of them: as we have, but let’s deal with that after these storms pass, hopefully sooner than later. There is no question that Climate Change and Global Warming are contributing to making it easier for Hurricanes to become more powerful and last much longer than their predecessors, so that will have to be addressed by all of us, again let’s focus on what needs to happen as we ready for Irma to make landfall.

What is absolutely going to have to change is how we deal with Emergency Preparedness and Business Continuity as Harvey taught us a very expensive but valuable lesson that we can never be too prepared and what it took as a community to help save and restore as many lives and businesses as possible. The folks in Texas (including Houston), Louisiana along with the nearby States did an amazing job showing their resiliency by helping out and getting people back on their feet, so for that let’s take our (Texas-sized) Hats off for them and hopefully we learned a few things from our great friends out there.

Now to bring this back home for everyone, we are unfortunately hours away from experiencing our own natural disaster and doing our best to keep everything together during this very difficult time. Keep in mind that there is still time to get any last-minute preparations done as very soon we are going to change our operation modes from preparedness to survival. These next few days, weeks, months and years will be difficult, so this is our chance to get our South Florida and nearby communities to collaborate together and restore as much of our personal and businesses assets as well as our infrastructure back to where it once was and who knows, maybe even better with lessons learned.

For those that are not sure what to do, start with this link to and then click on “Get a Plan” to help you create plans for your Family and Business plus you can also download on your Smartphone to help you navigate the multiple agencies that you obtain assistance from. It’s not too late, so don’t delay!

Finally I’m hoping to remain connected during the storm but realistically there may be many disruptions that could last for days and beyond, so any good words of encouragement or prayers for our community would be greatly appreciated. I’ll stay tuned to Social Media (assuming that I’ll have access to power and connectivity during this period), so feel free to reach (as many of you have already done, THANK YOU!) out whenever you would like to me below: Corporate Email Personal Email

954-974-6262 Office/Follow-Me Number

954-560-3974 Mobile/Text

@glenbenjamin Twitter and Skype Facebook LinkedIn

Be Safe Florida, We’ll Talk to You All Soon!


Posted by: mobilitycloud | August 25, 2017

Glen Benjamin Makes His Radio Debut on Boca Chamber Radio!

Glen Boca Chamber Ratio

I recently sent out a post that I had made my debut on the radio (yes I have the proverbial face for radio) where I was able to discuss a variety of topics for what I do from a business standpoint. As most of you know, I work with which is a company that is based in Boca Raton, We are quite privileged to be able to support local companies and the community for over 20 years. Our approach with our clients is to provide “Technology Humanized” meaning that we truly care about our clients and their specific needs to help our clients keep pace in this constantly evolving technology world. has always been deeply involved in our local community with a significant emphasis with our home town and is a Trustee with the Greater Boca Raton Chamber (, for which I’m quite active in many of the programs and events that the Boca Chamber offers.

As part of that commitment, I have gotten involved with another platform to collaborate with other members within the Chamber, Boca Chamber Radio ( To support our efforts I was able to record a Business Spotlight to provide a short and concise summary of what offers to clients in the area. Amongst several topics, I discussed how customers need to understand the heightened importance of Cyber Security and how “Connects and Protects” your mission-critical data. I also work with the National Weather Service as I’m considered a “Weather-Ready Nation Ambassador” and I work with the Association of Continuity Professionals, whose role is to communicate the latest news and information about potential weather impacting events to help insure that our community understands Business Resiliency, to help protect lives and safeguard businesses. is also a member of two volunteer, non-profit organizations that I’m a Board Member of, The South Florida Technology Alliance (, a forum to help grow technology in the area and ITPalooza ( who will have the largest technology event of the year on December 7th at the Broward Convention Center.

To listen to my Business Spotlight from Boca Chamber Radio, go to the two Links (two different segments were recorded) below to understand a bit more of what offers from a solution standpoint and connect back with me to conduct an assessment of your business security needs. Since this is radio, your comments and feedback are always welcome, so connect with me at or on Twitter @glenbenjamin

Link to Business Spotlight – Go to Bottom of Page Under Logo, 2 Segments:

1st Segment – 1A

2nd Segment – 1B




Posted by: mobilitycloud | July 28, 2017

Is Your Child Achieving in School?

As most of you know by now, I recently joined in a Business Alliance role and one of the strategic practices (and now one of my passions) that I’m helping manage is our K-12 School program. works with schools when it comes to their data infrastructure as well as their bandwidth requirements, which is where this blog will focus on.

The topic today is a federally funded program called E-Rate, which provides discounted Internet and Telecommunications services to Public and Private K-12 Schools along with Libraries, which all falls under the “No Child Left Behind Act of 2001”. The general purpose is to insure that students at K-12 Schools have access to latest technologies including Internet, WiFi and supporting infrastructure so that they can study and conduct testing on their Tablets, E-Readers, Laptops along with a whole host of devices that are proliferating schools today. E-Rate can provide K-12 Schools and Libraries discounts up to 90% for these types of services so that our children can be successful in their overall studies.

Being that E-Rate is a Federal Program, there are policies and procedures that need to be completed in order for schools to qualify, and in the few months that i have been involved in the program, I have seen varying degrees of success in qualifying, but have definitely seen many school administrators confused and perplexed by E-Rate and how to make this work. So if you are one of schools who is considering utilizing E-Rate to insure that your children are able to compete in this new digital world, please contact me here at as we are a Certified E-Rate Provider and can assist you in getting the connectivity your students need to meet and exceed the standards needed for their success in the classroom and beyond.

I’m including two links below from our Website and Blog summarizing how E-Rate works along with a Data Sheet that you can download on the program. Feel free to reach out to me directly for additional information at or 954-974-6262. Thanks! E-Rate Website:

Link to Blog:

Erate Kids

By now I would expect that the other South Floridians out there have heard the big secret out there that it’s now…dramatic background music…hitting the crescendo…wait one more beat…now let it out…it’s Hurricane Season! Generally speaking, Hurricane Season occurs between June 1st and November 30th, but as well know, Mother Nature doesn’t always cooperate when it comes to strict windows of time and thus comes the realization that we need to be prepared at virtually anytime and anywhere.

So I have run across a product that offers something quite unique when it comes to being prepared against weather, in this case it’s for protecting against water as this product  can help businesses as well as residences and has multiple use cases as part of its specialized design. What we are talking about are “Sandless” Sandbags, which are much like their cousins made out of sand, but in this case these products are made from a very light fabric and literally weigh just a few ounces until they come in contact with water and “Bam” (or use your own sound effect) these items start absorbing water at ridiculous rates and form a barrier much like a traditional sandbag.

Basically what you need to understand is that these products start at the ultra-light weight and have the capability to absorb about 5.5 gallons of water, which at capacity weighs about 45 pounds so by stacking multiple layers of these bags together, you get the same effect as other sandbags without having to order significant quantities of sand and the water itself causes the bag to expand and become rigid, thus forming a barrier to prevent further flooding.

This becomes a much better alternative to Emergency Managers, First Responders, Hospitals, Government Facilities and of course Data Centers, where all of those gadgets are housed that can’t afford to get wet. These can be easily placed in areas where potential flooding can be expected and have them laid out in a matter of minutes in preparation for water to arrive and help keep the area as dry as possible.

Since this is such an easy product to deploy, this is not limited to businesses but also to you the general consumer as the home uses are also nearly endless as well. Yes we all hate when the sink leaks, the washing machine spews water and I won’t mention the object in the bathroom that decides to overflow (we’ll leave it there) and the mad scramble for towels, sponges and anything else that will absorb water to stop the spreading. Well now in this case you could utilize your “Sandless” Sandbag immediately to start absorbing the water and once the incident is finished, take the bag outside to let it drain and trash it when you are done. According the document attached, this is for a single use and frankly you don’t want to keep this around too long after it’s wet so it doesn’t spread germs collected by the bag, which will last 5 years in storage before it is used.

Needless to say that the “Sandless” Sandbag is the ultimate game-changer when it comes to protecting your commercial or residential property against  flooding and I would highly recommend evaluating the product to see if this would meet your needs. For additional information including ordering the product, please visit (see Sandless Sandbag Video on the website) or contact or call her at 786-356-6047.

I’m including a document as well as some pictures supplied by Amalia below to further demonstrate the viability for Sandless Sandbags for your office or home.

Lets be safe out there this Hurricane Season!

Download Information on Sandless Sandbags:

LatamXport Sandless Sandbags


Pictures of Sandless Sandbags (Top Left – In Dry Storage Bag, Varying Uses in Remaining Pictures)




Posted by: mobilitycloud | June 15, 2017

Are You Ready for The New Weather Technology?

For those Floridians that have not been following the latest weather reports (how could you have not noticed the deluge of rain over the past week or so), we are now officially in Hurricane Season. As part of and the SE FL Chapter (there is that Florida reference again) of the Association of Continuity Professionals, we had the privilege of having the National Weather Center (NWS) present to us the latest in weather technology that helps NWS and NOAA predict the direction of hurricanes as well as provide better ideas as to when these storms will make land and watch for storm surge.

What will also make this even more interesting is that the NWS is making this technology tools available on their website so that we will have access to this information at our fingertips as well. The NWS can now estimate a reasonable worst-case scenario (with a 10% chance of those predictions being exceeded at any individual location. The use of this information was invaluable last October when Hurricane Matthew headed towards South Florida and barely missed us but did significant damage to Northern Florida, Coastal Georgia and the Carolinas and I’ll show the metrics on Matthew a bit further down this page.

Key Points about Hurricane Season 2017

  • 42 Hurricane Eye Center’s have passed within 65 miles of Ft. Lauderdale since 1865
  • 2017 Atlantic Hurricane Season Outlook – By Category (Not a Projection)
    • Named Storms 11-17
    • Hurricanes 5-9
    • Major Hurricanes 2-4

Additional Key Points about Hurricane Matthew and how close it came to impacting South Florida

  • Hurricane Matthew Key Metrics (October 2016)
    • Center of Matthew passed 60 miles east of West Palm Beach
    • Sustained hurricane force winds only 10 miles east of West Palm Beach and 60 miles east of Miami
    • Decision to issue Hurricane Warning was made 36 hours in advance
  • Storm Surge – Wind Pushing Water
    • Storm Surge is Produced by Water Being Pushed Toward the Shore by Storm Winds
    • #1 Cause of Deaths in Hurricanes

Finally the NWS has announced a program that and myself has joined, called the Weather-Ready Nation Ambassador Initiative. The purpose of the program is to have WRN Ambassadors serve as change agents and leaders in their community.  They will inspire others to be better informed and prepared, thus helping to minimize, mitigate, or avoid the impacts of natural disasters. It is very easy to apply to become a WRN Ambassador, which will provide you access to tool-kits of information that you can share (which I’m obviously doing here via this blog) with your organization, community along with friends and family to ensure that we are “Weather-Ready”!

To Sign Up to be a Weather-Ready Nation Ambassador:

Now is a great time to sign up with all of the links on this page so we can be alerted and be ready should a storm be identified by the NWS but let’s not wait for that to occur and let’s get our initial preparations started today by becoming a Weather-Ready Nation Ambassador. Please don’t hesitate to contact myself at our team at if we can be of any assistance. Thanks Future WRN Ambassors!

Weather-Ready Nation Ambassador

Posted by: mobilitycloud | May 11, 2017

Dusting Off My CBRM and ACP Certifications

As most of you know, I have joined as a Business Alliance Manager helping drive Business Development with our clients as well as within our Channel Partner organization. That being said, I get to dust off (or renew) some old terminology that I haven’t used in a while:

CBRM – Certified Business Resiliency Manager

ACP – Association of Continuity Professional Certification (Certificate Below)

In truth these designations allow me to simply ask “What if…” in terms of “If” an incident occurs, what plans have you made to handle the issue and what is your next course of action to restore your business operations to partial and full-capacity? To take the term “incident” down to its lowest common denominator, let’s then define that as anything that “Disrupts” your business or impairs your operation, which can be any combination of Systems/Production/Power-Utility/Operations failure or what we are now hearing on all too frequent basis, Cyber-Terrorism. Terms such as Breaches, Hacks and Ransomware are now commonplace and are being directed by organizations that in many cases are better funded than the companies that they are hacking and thus it makes it seem that all efforts to prevent this new type of warfare to be futile, but that is certainly not the case. What needs to be done from a business standpoint is to create a plan to first understand what your weaknesses are and what can be done to fortify and improve those particular areas strategically to help reduce the chances of the “Bad Guys” getting inside and creating all kinds of havoc to your company.

Take note that I intentionally did not mention weather or storms as part of the introduction which was not done to imply that hurricanes are less dangerous than Cyber-Crime, but as a transplanted Floridian, that topic tends to get less of a reaction down here until the storm is about to hit the shore and then the lines at Home Depot stretch for miles. All we have to remember is Hurricane Matthew just a few short months ago when it made an “Exit Stage Right” and missed a direct hit on South Florida by a scant 30 miles but ravaged the northern coast of Florida near Jacksonville as well Georgia and the Carolina’s, which caused severe damage to those affected areas.

So as part of my new role I have renewed my participation with ACP for the SE FL Chapter, which covers Miami-Dade, Broward and Palm Beach Counties and I will be active with that team over the coming weeks and months and will sharing those details, so stay tuned on that. For those of you who do not know what the ACP does, their organization’s Mission Statement is “Everything we do professionally and as an organization is dedicated to protecting lives, safeguarding businesses and fostering community resiliency”, which is a pretty good starting place if you ask me and I have listed their website below if you would like to read further.

Finally in terms of what I’ll be busy promoting from a perspective, will be our solutions surrounding Business Continuity, Disaster Recovery as a Service and Backup and Restoral Services. I’m listing a blog by our CTO Nick Russo below as well, which offers a bit more detail on those topics for your review.

Yes I’m aware that Hurricane Season is around the corner however let’s not make this our only goal to solve as we all need to have resiliency in our organizations at multiple levels, so feel free to reach out to myself and our team so can help you put those plans in place to keep your businesses up and running in spite of the obstacles that can get in our way. To reach me directly, please use or 954-974-6262 so we can schedule time to discuss these or any other issues so we can keep your data connected and protected. Thanks! Glen

ACP (Association of Continuity Professionals) International Website: CTO Nick Russo discussing Business Continuity and DRaaS (Disaster Recovery as a Service):

ACP Certificate of Membership – 2017

ACP Certificate of Membership - Glen Benjamin_1

Posted by: mobilitycloud | April 21, 2017

25 Sales Habits – How Many Do You Follow?

As someone who recently changed jobs, it’s always good to take stock of your inventory, in this case my Sales Habit Inventory. So the first thing that I need to say is that I “borrowed” (see Point #15) this Sales Habit card from the desk of @lennychesal as it probably had been sitting there since the last millennium but still believe that these 25 points are still quite relevant in today’s selling world.

I’ll start with which Habits that I currently utilize and must admit that I had to Google #7 so that I understood the definition of “Malleability” and would like to hear from you all which ones that you currently use and which ones need self-improvement. Let’s try to be honest with each other, this is how I rate myself:

Glen’s Ratings:

Currently Use: 1, 2, 3, 4, 5, 6, 8, 9, 10, 11, 13, 14, 18, 19, 21, 22, 23, 24, 25

Needs Self-Improvement: 7, 12, 14, 16, 17, 20

25 Sales Habits – Courtesy of D E I Sales Training Systems

  1. Communicate Trustworthiness
  2. Ask the Right Questions
  3. Take the Lead
  4. Engage the Prospect
  5. Find the Key Requirements
  6. Convert Leads
  7. Use Product Malleability
  8. Be a Consultant Because You Are
  9. Ask for the Next Appointment on Each Visit
  10. Take Notes
  11. Create a Plan with Each New Prospect
  12. Ask for Referrals
  13. Show Enthusiasm
  14. Give Yourself Appropriate Credit
  15. Always Tell the Truth
  16. Sell Yourself on Yourself
  17. Start Early
  18. Read Industry Publications
  19. Follow Up Each Visit
  20. Give Public Speeches
  21. Pass Along Opportunity
  22. Take Responsibility for Your Presentations
  23. Believe in Your Company
  24. Tell Everyone You Meet What You Do
  25. Keep Your Sense of Humor


Well it’s been a whirlwind first week over at Host.Net learning about requisite catalog of training on processes, procedures and product but for today’s purposes, let’s focus on something other than Tech (hold the applause…) to talk about.

In this case lets talk about what most of us love to do, Network and play Golf, which our Director of Marketing and Partner Management, Allie Hernandez has put together a quarterly event called Connect “Fore”. Our first quarterly Connect “Fore” event is going to be held on Thursday April 20th at Deer Creek Golf Club. What’s going to make this a bit different is that we want to encourage you to network with friends and business associates as this is open to everyone to help ensure that we all have a great time.

Allie has done a great job of negotiating three paid options (Host.Net is not funding these events) so that we reach as broad an audience as possible. The logistics as listed below:

First quarterly networking event is on Thursday April 20th with a 4:30pm Tee-Time (for 9 Holes) start. Driving range token is included with first two options and can be used earlier in the day.

Networking options ($15 – $45 + Taxes/Fees)

  • Golf 9 holes (includes tax, golf cart, token for driving range and a $2 gratuity for bag room)
  • Golf 9 holes with Dinner and Networking (includes tax, golf cart, token for driving range and a $2 gratuity for bag room)
  • Dinner and Networking

Dinner is a fixed menu with a cash bar option.

Golfer and Non-Golfers are certainly invited so feel free to share this event with friends and associates as we can’t think of a better way to play “Hooky” on a late afternoon in South Florida. I’m including a link that you can use to register for the event plus Allie’s contact information if you would like to reach out to her with any questions.
Looking forward to seeing you on Thursday April 20th at Deer Creek Golf Club!

Allie Hernandez

Director of Marketing & Partner Development

Office (561)-869-3388, Cell (954)-275-3333


Host.Net Fore

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