Posted by: mobilitycloud | June 12, 2018

Shame on You – JP Morgan Chase!


First let me say that this title is a bit out of the norm for me, as I don’t publicize criticism’s of large public corporations, but in this case, I need to make an exception due to the circumstances I’ll list below.

The scenario I’m about to describe is about a couple that I know for many years and will keep their names private, who I feel have been badly wronged by their bank, JP Morgan Chase. They have been a client of Chase for several years and very recently had a significant issue created by their bank that is causing an undue hardship on this couple’s behalf. In a nutshell, here is the story:

This couple was out for dinner late last week and when they went to pay their check, both of their Chase cards were declined and they wound up using an alternative credit card to pay the dinner bill and naturally they went to their local Chase branch the very next morning to see what occurred and folks, get ready for a really incredible saga as hopefully this does NOT happen to you.

Upon arriving at their Chase Branch, they were merely told that their account(s) were closed and that a letter sent a few days before via USPS went to their home, but it never arrived. Regardless they were told by several people at the bank, that their account(s) were closed and frozen and that they were told that they would have to wait 7-10 Business Days for their money to be sent to them. At no point they were told as to why their account was closed as none of the bank’s internal systems had any notes on the closure of their accounts. Since all their checking and savings accounts were with Chase and with their assets now frozen, they were told to wait for their money to arrive and that’s all the bank would tell them.

The have spent countless hours trying to deal with Chase to determine “why” this occurred and how they can get access to their money, which as mentioned earlier, they have been loyal customers of Chase for many years but to this point, have been turned away without any acknowledgement or opportunity to have access to their funds so they can pay their bills until their check arrives, which we can all guarantee, will not be cashed at a Chase Branch.

The question that I’m now posing to my friends and followers is what recourse does this couple have with Chase (or any other bank for that matter) to have them receive their funds today as opposed to a couple of weeks from now. They can’t get a straight answer from Chase, which besides the embarrassment for having to call all of their debtors to advise that they are waiting for their money so they can reissue checks, is causing a great deal of stress for them.

We would certainly welcome your opinions, advise or counsel as to what their next steps should be in dealing with Chase or better yet, can someone from Chase contact me so I can get a message to them to hopefully alleviate the pain that this is causing this couple please? Again this is way outside of what I typically post but they could really use your help right now, so please feel free to contact me directly at or 954-974-6262.

Finally, Shame on You Chase for doing this to a wonderful couple who have been your customers for many years and I hope that this message is loud and clear to anyone reading this message that this is not an acceptable way to conduct yourselves and I hope other Chase customers are put on notice that they should consider other banks if this is how you are going to treat them. Once I hear that you have rectified this situation and the couple has received their money, I’ll update this post (hopefully soon) with the good news, but until then, I’m very disappointed in your lack to loyalty to two good customers.

#chasefail #shameonyouchase #unacceptable



We are now down to the last week to help our SFTA President, Tammy Kennedy, achieve her goal to become the LLS 2018 Woman of The Year and Tammy is hosting an event this Wednesday evening to help put her over the top. Here are the details if you can make it, otherwise you are welcome to donate whatever you can help those who might be suffering with a Blood Disease.

Every 3 minutes someone is diagnosed with a blood cancer. Unlike other cancers, you cannot screen for or prevent most blood cancers. The only solution is to focus and fund on cures.

Thanks in advance for your support!

Please consider a tax-deductible gift to support cancer cures? Please go to my page at and click on the “Donate Now” link. Thank you for helping me cure cancer and save lives. I appreciate your contribution.




Family, Friends and Followers,

I’m proud to be part of a Team led by SFTA (@soflatech) President, Tammy Kennedy, to help raise awareness and money for a bigger cause, The Leukemia & Lymphoma Society (LLS). Just over a year ago, Tammy’s Brother-in-Law, Howard, was diagnosed with Leukemia and with the help of LLS and his amazing doctors and nurses, he is now in remission and his family is most thankful!

This has led Tammy to lead her group of Family, Friends and Followers to take this to the next level and bring together other influential and compassionate leaders in our community to raise critical funds for blood cancer research, advocacy and patient care. Due to Tammy’s efforts, she has been nominated by LLS for their Woman of the Year 2018 campaign. Tammy needs your help as today through June 9th, your contributions will help her achieve her goal with LLS and most importantly, maybe help someone you know find a cure to this dreaded disease. Most people are not aware that every 3 minutes, someone is diagnosed with a blood cancer and unlike other cancers, you cannot screen or prevent most blood cancers, so we need your help today, so please visit my donation page below.

I’m also including a few videos that Tammy has help make to draw awareness to her LLS Campaign, including an inspiring video with Basketball Hall of Famer, Alonzo Mourning, who had incredible comments about what Tammy and the SFTA is doing in the community to help others who need our assistance.

Thank YOU Tammy for All That YOU Do!

Glen Benjamin’s LLS Donation Page

Alonzo Mourning and Tammy Kennedy Video:

LLS of South Florida Opening Ceremony Video featuring Tammy Kennedy:

LLS Society of South Florida Man & Woman of the Year Nominees including Tammy Kennedy:

LLS Society Student Winners of the Year

Posted by: mobilitycloud | May 25, 2018

The Big Move

Dr. James Parrish

For those of you that have known me for a while, you probably know me as that “professor guy from NSU”.

Some of you may have actually noticed that this blog hasn’t been updated in QUITE a while (ahem..Green).

Well, for those of you that don’t keep up with my life on a daily basis (and given the fact that I am not a Kardashian, I assume that is most of humanity), I have moved to the University of North Texas in Denton, TX.  It is an exciting move because it puts me at a Carnegie Tier 1 research institution, but it is also a little daunting because my three years of being the Chair of the Department of Information Systems and Cybersecurity at NSU has dulled my research brains (let’s face it…if you don’t use it…you DO lose it).

However, thanks to the help from some great colleagues, students…

View original post 120 more words


So here is my chance to “Pay it Forward” by letting my friends and followers know that @CenturyLink is hiring here in the Ft. Lauderdale, West Palm Beach area. As many of you know I was recently on the other side of the fence looking for the right role and thanks to many of you providing me direction, encouragement, enthusiasm and yes an occasional kick in the rear, I was able to land a great role here. The information about the job requisition is below and you are certainly welcome to reach out to me for additional details. If you are interested in the position, please send me your resume so I can submit on your behalf by sending it over to or calling me at 954-974-6262.

And finally if there are any companies out there that are looking for an assessment of their current infrastructure in terms of IT Consulting, Cloud, Managed and Professional Services, Business Continuity and certainly Connectivity, please also feel free to reach out to my contact information above as well.

Thanks! Glen @glenbenjamin

Account Manager II – FTL WPB

Location:Ft Lauderdale, FL, US, 33301

CenturyLink (NYSE:CTL) is a premier network solutions provider and trusted partner to our customers. As part of our recent acquisition of Level 3 Communications, our portfolio has expanded. More customers. More network. More locations. More opportunities for you. With a global presence in 60 countries, service to more than 350 metro areas domestically, and more than 200,000 miles of fiber; CenturyLink is going places.  At CenturyLink, we believe in growth and innovation, for our customers and our employees. Discover how CenturyLink can expand your potential and take your career to new places if you’re looking to join a company that celebrates diversity and creativity, with industry-leading benefits and commitment to employee advancement.  We’re committed to bringing great talent to our team to help us change the world. One network connection at a time.

Job Summary

We are in the process of filling open positions for the combined company following CenturyLink’s acquisition of Level 3 Communications. All qualified candidates who express interest by submitting an application to an open posting will be considered. However, based on business needs, preference may be given to internal applicants on certain positions. We still welcome, and encourage, all application submissions while we continue our integration process.  Internal applicants are current, active CenturyLink employees, including Level 3 employees who have transitioned to CenturyLink as part of the acquisition.


Responsible for sales account development within an established geographic territory for a complex suite of services and robust product sets to drive sales, increase brand awareness, and grow a specific territory.

Knowledge, Skills or Abilities

  • Experience in solution selling IP, data, and voice network services.
  • Experience in hunting, prospecting, and new account development.
  • Experience with preferred.
  • Strong communication, written, and formal presentation skills as well as ability in selling to the close.
  • Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.
  • Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.
  • Requires at least 50% or more of time conducting sales activities outside of the office.

Essential Duties

  • After winning new business, manages customer relationships in order to gain strategic positioning with decision makers, retain existing revenue and obtain additional business.
  • Continually learn and develop knowledge of new technologies and selling points including enhancing expertise in the company’s products and solutions.
  • Develop and implement sales plans that provide clearly defined strategies, tactics and timeframes to maximize revenue. Take ownership of the geographic territory designated by management.
  • Responsible for developing sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments.
  • Utilize Siebel & to provide accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.

Basic Qualifications

  • 2-5+ years of sales experience

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami

Job Segment: Account Manager, Outside Sales, Manager, Siebel, ERP, Sales, Management, Technology  

In case you hadn’t heard by now, eMerge Americas ( is in town and we are anticipating on hearing and learning about the Digital Revolution and how it’s impacting all of us not only from a Technology perspective but how this can disrupt how business will be done over the next few years and beyond. It is not too late to register as the “Who’s Who” of Entrepreneurs, Investors, Government and Technologies will be well represented, be sure to register NOW to secure your space at to get your seat at the event.

I’ll be in attendance on Tuesday April 24th, which is the 2nd day of the event doing a couple of different things:

  • During the Daytime Shift on Tuesday I’ll be helping manage the CenturyLink Business (@centurylink) Booth #613 along with other CenturyLink Team Members to help show you some of our latest innovative digital solutions that will be of interest to many of you, so be sure to stop by and say hello to myself and the rest of our Team.
  • For the Evening (After-Hours) Shift, we’ll be walking a few blocks over to WeWork (@weworkmia) on Lincoln Road for the South Florida Technology Alliance (SFTA) eMerge Americas “Wine Down” Ultimate Bar & Buffet After Party from 5p-8:30p. We look forward to having you join us to network and “Wine Down” from eMerge and hopefully have a bit of fun along the way. To register for Wine Down, please go to:!event-register/2018/4/24/wine-down-emerge-2018. eMerge Americas VIP Ticket Holders get FREE Access, plus SFTA Members and eMerge Americas Summit Ticket holders get discounted tickets as well, please contact for details or visit the SFTA Booth at eMerge Americas. 

I’m looking forward to connecting with many of you who are attending eMerge Americas, if you need to contact me, I’m available at or 954-974-6262. Thanks! Glen


Posted by: mobilitycloud | April 8, 2018

Fundraising Campaign for the Leukemia & Lymphoma Society!

I’m truly honored to have been picked by my good friend and President of the SFTA (@soflatech), Tammy Kennedy, to be part of her Team to help raise funds on behalf of the Leukemia & Lymphoma Society of South Florida ( Cancer and specifically LLS impacts virtually every one of us one way or another and as part of giving back to the community, I’m working with Tammy and her Team to get this message out there.

Besides the obvious request for raising money for this critical cause, we are also looking for volunteers who are interested in joining the team to assist us at events including of course SFTA Events as well as other fun things that we have coming up over the next few weeks, so please contact Tammy or myself if you are interested in helping us out.

Something that I learned about LLS (amongst many other things) is that every 3 minutes someone is diagnosed with a blood cancer. Unlike other cancers, you cannot screen for or prevent most blood cancers. The only solution is to focus and fund on cures, so your support is more critical than ever from this dreaded disease.

I have included several videos from last week’s LLS Event Kickoff where Tammy was introduced along with other LLS Man and Woman Nominees of the Year for 2018 along with Students of the Year, who have raised over $100K alone over the past weeks, so if they can do such a great job, so can us adults. I also included a video that I saw this morning on ESPN, which featured a beautiful 5-year-old child diagnosed with this awful disease and how the Pittsburg Sports Community has gathered together to help in her recovery. This video will not leave a dry eye in the house and if that is all you decide to view, we hope that it gets the point home that none of us are excluded, regardless of age.

Please don’t hesitate to reach out as we want to support Tammy and the LLS Society of South Florida in their efforts to eradicate Leukemia and Lymphoma in hopefully all of our lifetimes. Here are links to LLS South Florida for additional information:




Thanks! Glen

LLS - white background


Glen Benjamin’s LLS Fund Raising Page:

ESPN – SC Featured: Thank you Pittsburgh

The city of Pittsburgh and its teams have come together to help a local sports radio host’s daughter battling leukemia.

LLS Kickoff Event Videos from April 4th featuring SFTA (@soflatech) President Tammy Kennedy, LLS Nominee for Woman of the Year plus Student Winners, who raised over $100K on their own! Also a big shout out to another SFTA Board Member, Lenny Chesal (@lennychesal) for being a Co-MC for the evening!


Coming up this Tuesday March 13th starting at 2pm, SFTA (@soflatech) will be presenting Tech Talent Fest at Nova Southeastern University’s College of Engineering & Computing. This is an effort to give back to our Tech Community by putting Job Seekers/Candidates and those looking to make career changes under the same roof with Recruiters/Hiring Managers/South Florida Organizations and do some “Match-Making” to help guide folks on getting hired or find the careers of their dreams.

We are also going to have breakout sessions by some of the top speakers in the area helping our attendees build their resumes, learn how to present, learn how to network, learn how to use LinkedIn and Social Media and even what the Jobs of the Future might look like.

Following Tech Talent Fest, the SFTA will be hosting a Networking Event starting at 5:30 where you will be able to meet our Sponsors, Presenters and other Attendees over a glass of beer or wine and continue networking that evening, so feel free to come on by.

Speaking of Sponsors, we have a fabulous list of organizations will be joining us, which I’m listing below, so please be sure to register at to reserve your chance to meet Hiring Managers at these companies:

Platinum Sponsors:

Nova Southeastern University – Host


CSPi Technology Solutions

Gold Sponsors:

CBS Interactive


Silver Sponsors

Magic Leap

Moderinizing Medicine





Benjamin Douglas

Sherlock Talent

Flagship Solutions

Momentum Consulting

365 Data Centers

Electronic Payments

Comcast Business

SL Powers

Ameriprise Financial

Marcum LLP

TK2 Coding Bootcamp


The Monaco Group


Beacon Hill Staffing

Stagman Commercial

Concurrent Real-Time


Community Sponsor:

Career Source Broward

Website and Link to Register:

See You at Tech Talent Fest on Tuesday!

Posted by: mobilitycloud | March 6, 2018

One Week Down at CenturyLink – Still Lots to Learn!


Yes I have made it through my first week at CenturyLink where I’m just at the beginning of about a month of Onboarding, i.e. learning about culture, internal systems, products and implementation and yes my head is spinning as I’m drinking from two fire hoses as CenturyLink is in the process of merging with Level3 as this is occurring. What I’m also learning is that the combined organization does a whole lot more than just Networking as we also do a very good job at IT Consulting, Managed and Professional Services, Cloud, Business Continuity, Cybersecurity and Implementation Services, which again I’m trying to absorb in my Onboarding and Training in a relatively short amount of time. I know in time this will all come together, just part of the new gig right?

I also want to Thank All of You that have reached out to me over the past week to wish me luck and encouraged me with your kind words and comments, which I appreciate from the bottom of my heart. I’ll keep you updated as I understand more of the capabilities and get traction in my new role, which is as a Sr. Enterprise or Strategic Account Manager for clients here in South Florida. For those that are considering an evaluation of their current utilization of Technology Services as mentioned above or other potential Infrastructure to be updated, I would appreciate an opportunity to earn your business and work with you and your organization as part of that evaluation. My contact information remains the same and you can also add my new e-mail address, in your address book so that we stay connected during the next chapter in my new journey with CenturyLink.

I’m obviously very excited about this new journey and there is no one better than Will Smith portraying Chris Gardner in The Pursuit of Happyness, to express my joy here at CenturyLink, so I hope that you enjoy this clip.

Thanks Again and i look forward to connecting in the near future.


Posted by: mobilitycloud | February 23, 2018

The Search is Over, Now “Pay it Forward”!


As most of you know, I have been looking for a new position after being laid off a few months ago and I’m very proud to announce that THE SEARCH IS OVER! In typical journalist fashion I’m going to reveal my new company next week once I get settled, so that my friends, is the “tease” that I’ll leave you to ponder for the weekend.

What I do want to do at this time is “Pay it Forward” to all of the people and organizations that took the time to assist me by connecting me with Hiring Managers, Recruiters or Companies that had opportunities that I was a fit for. Looking for and obtaining a job can be frustrating and exhausting and many times it was great to talk to someone who could help motivate me during those tense moments or simply help guide me when I needed it the most and I’ll reference those folks at the bottom of this message.

I also know that there are many other people out there that are looking either for a career change or a new job, so I want to remind that coming up on Tuesday March 13th, the SFTA will be hosting Tech Talent Fest ( at Nova Southeastern University, where we will be putting Hiring Companies, Recruiters and other organizations together to help you find a role that just might suit you as well. Some of our Sponsors include CSPi, Magic Leap, CBS Interactive, Consultis, Sherlock Talent, Flaghip Solutions, GoGIG and JobNewsUSA plus we will be announcing others shortly. From 2p-5:15p we are going to have tables set up with these and other organizations in the Atrium of the College of Engineering and Computing (Carl de Santis Building) plus we will have breakout sessions where we will have speakers talk to you about how to get a job, how to interview, how to use LinkedIn, give us their view of jobs of the future along with similar topics. Then at 5:30 we will move upstairs in the same building to a reception area where we will have an SFTA Networking event where you can meet these Sponsors, Recruiters and Hiring Companies is a more casual atmosphere. Additional details are available including Sponsorship information at or you can certainly contact me with any questions.

Finally I’m going to attempt to formally Thank a lot of people here and like they say on Awards Shows, that is dangerous as you might miss someone here, so if I didn’t remember to include you, feel free to add your own “Shout Out” to this post.

First let me Thank the teams at SFTA/ITPalooza who helped me along the way here:  Lenny Chesal, Tammy Kennedy, John Ficarra, Rick Sebaly, Joe Monaco, Sal Miglino, Kelly Boyle, Nicole Ciccone, Alex Funkhouser, John McLaughlin, Bob Fitts, Kristin Knauer, Steve Earle, Don Silver, Allie Hernandez, Patricia Monica Ojeda and Beth Ryan. 

Other people that also need to get a “Shout Out” whose assistance has been invaluable during my hiatus also include: Ed Simon, Steve Elliot, Eric Huskey, Carol Boston, Rebecca Morse, John Munnilal, Eric Horowitz, Hugo Perez, Walter Sabrin, Dana Ingram, Deborah Vazquez Scott Kaplan, Jennifer Graham, Joseph Jones, Johnny Gallagher, Joe Russo, Gary Endlich, David Reece, Fred Mitchels, Roger Soto, Jim Noe, Rigo Alvarez, Patti Gonzalez, Lauren Wolcott, Doug Sensenig, Matt Hitt, Stephanie Bouras, Karla Roarty, Craig Inman, Joe Ferst, Tina Campbell, Jon Lowe amongst many others. Again if I missed you, feel free to add yourself to this post and scold me for not remembering. 

As you can tell that I’m excited about this next chapter in my career and Thank You All for helping me on this journey and all I’ll ask from you at this point is to “Pay it Forward” by helping someone else who could use your assistance, you never know how they might help you in return.

My Sincere Thanks! Glen

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